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Discussion topic: No tv

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This message was authored by: Aitchybaby

Message posted on ‎02 Jul 2024 06:08 PM

No tv

I have just got back from my hols and have no tv?

 

i have checked my connection with vodafone and all is ok, but my tv isnt working?

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This message was authored by: Aitchybaby

Message posted on ‎02 Jul 2024 06:10 PM

Re: No tv

Hiya

 

can someone reply please

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Message posted on ‎02 Jul 2024 06:18 PM

Re: No tv

Same here, to service down

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Message posted on ‎02 Jul 2024 06:30 PM

Re: No tv

Posted by a Superuser, not a Sky employee. Find out more

@Aitchybaby  @Christie73  You will need to provide more details on the issue, not working isn't telling the forum anything useful about the issue.

 

Any error messages on screen? have you restarted the Glass TV through the settings menu?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎02 Jul 2024 10:33 PM

Re: No tv

Posted by a Superuser, not a Sky employee. Find out more

@Aitchybaby @Christie73 

 

First thing to try is always a complete reboot by pulling and replacing the power supply.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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