29 Jan 2023 08:06 PM
All my channels have no pictures bit have sound I have tried turning it off and on again by the mains and the box then I went to settings then pictures and sound still nothing
30 Jan 2023 09:23 AM
Posted by a Sky employeeHi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
01 Feb 2023 08:38 AM
Posted by a Sky employeeUpdate – We are still looking to help you Myself111q1111111. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂