No WiFi

[Gina+12345]

My sky glass isn't working, all green lights on the router are showing, but no WiFi, my mobile Is working on WiFi but I've unplugged both TV and router and still no luck with even thou it says good connection,, Ive run a test to

[Jporch316]

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@Gina+12345 wrote:
My sky glass isn't working, all green lights on the router are showing, but no WiFi, my mobile Is working on WiFi but I've unplugged both TV and router and still no luck with even thou it says good connection,, Ive run a test to

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Hi @Gina+12345 

@have you tried the rest network option in the settings ?