We have just switched to Sky and having just connected the new router we can't get any TV service, it was working fine with the old Vodafone router that we had. All of our other devices have connected to WiFi without issue.
Posted by a Superuser, not a Sky employee. Find out more
How is your Glass connected to your Sky Hub? If it's connected over wifi, have you updated the SSID and wifi password in your Glass's network settings to match your new Hub's?
Posted by a Superuser, not a Sky employee. Find out more
@AGreaves77 wrote: We have just switched to Sky and having just connected the new router we can't get any TV service, it was working fine with the old Vodafone router that we had. All of our other devices have connected to WiFi without issue.
Try resetting the network settings in the settings menu
—————————————————————————— 43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
