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Discussion topic: New Sky Glass Tv

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This message was authored by: SteveK1966

New Sky Glass Tv

Do I send both the Q box and multi room box along with the cables back to sky with the courier when the TV is delivered or send through the post office?

Thank you 

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This message was authored by: Mark39

Re: New Sky Glass Tv

Posted by a Superuser, not a Sky employee. Find out more

Not with the Glass courier. You should receive packaging and instructions for the return of your Sky Q equipment 3 weeks or so after Glass is delivered. If not, or if you prefer not to wait,  you can return them yourself if you have suitable packaging as explained here: https://www.sky.com/help/articles/return-tv-broadband

This message was authored by: MarkGoldsmith

Re: New Sky Glass Tv

Posted by a Superuser, not a Sky employee. Find out more

Sky will send you return packaging to place the Q box and the mini boxes in.

 

 

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This message was authored by: SteveK1966

Re: New Sky Glass Tv

Thank you so much for your help.

 

This message was authored by: Anonymous

Re: New Sky Glass Tv

@SteveK1966 Keep hold of your proof of postage for a few months though just in case of disputes. 

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This message was authored by: SteveK1966

Re: New Sky Glass Tv

Thank you - Will do

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