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Discussion topic: Network connection issue
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27 Sep 2024 09:56 AM
I need MAC address to connect my WiFi with sky stream but i don't how to find the mac address. Can you please help me to find it . I bought the sky stream from last 4 days but can't enjoy it atm because of this problem. Please help me asap
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27 Sep 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more
You go settings> system management > system info
You will see Mac address WiFi and ethernet.
This however will only be available once the puck has been activated, you may need to connect your puck to a 4g hotspot, get the info and then reset the network connection in settings > network > advanced. And the join to your WiFi.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.