Discussion topic: Network connection issue

This message was authored by: RohitAgarwal · ‎27 Sep 2024

I need MAC address to connect my WiFi with sky stream but i don't how to find the mac address. Can you please help me to find it . I bought the sky stream from last 4 days but can't enjoy it atm because of this problem. Please help me asap

This message was authored by: mikealanr · ‎27 Sep 2024

@RohitAgarwal

You go settings> system management > system info

You will see Mac address WiFi and ethernet.

This however will only be available once the puck has been activated, you may need to connect your puck to a 4g hotspot, get the info and then reset the network connection in settings > network > advanced. And the join to your WiFi.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: mikealanr · ‎27 Sep 2024

@RohitAgarwal

You go settings> system management > system info

You will see Mac address WiFi and ethernet.

This however will only be available once the puck has been activated, you may need to connect your puck to a 4g hotspot, get the info and then reset the network connection in settings > network > advanced. And the join to your WiFi.

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

This message was authored by: RohitAgarwal · ‎27 Sep 2024

Yeah it's work now . Thanks ☺️

Discussion topic: Network connection issue

Network connection issue

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