10 Nov 2023 10:12 PM
Recently purchased sky glass, have Netflix subscription which worked for a week and now the app says unavailable please try later yet it's working on all other tv's in the house. Any suggestions?
11 Nov 2023 12:17 AM
How are you connected to the Internet, my tv is connected with a ethernet cable and all my apps work fine
11 Nov 2023 08:10 AM
Connected by WiFi but all other apps working fine.
18 Nov 2023 01:50 PM
I'd suggest either turning tv off for a few minutes then back on and see if that helps or contact sky.
I have sky glass and am connected by WiFi and so far I have no problems accessing Netflix . Hope this helps.
18 Nov 2023 01:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@NickiD12 wrote:Recently purchased sky glass, have Netflix subscription which worked for a week and now the app says unavailable please try later yet it's working on all other tv's in the house. Any suggestions?
As per the previous siggestion turn the Sky Glass off by the plug, wait 30 seconds and plug it back in. This enforced a reboot of the system and clears some software gremlins.
It's quite common to have to restart the glass/stream pucks fairly often via this approach.
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