My sky glass tv won’t turn on

[Sam1324]

My sky tv won't turn on  just black screen 

[Jones_The_Cat]

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@Sam1324 wrote:

My sky tv won't turn on  just black screen 

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Have you tried turning it off at the mains for minute then powering it back on? 

[MarkGoldsmith]

Also have you tried turning it on using the standby button on the TV, this can help prove if the issue is the remote

[PaulGibson]

I'm having the same problem. Can't turn on the tv. Tried turning it off at the wall. Tried turning it back on at the wall while holding the stand-by button, as per help guide. Nothing has worked. Red stand-by light only on intermittently. Did run an automated update earlier, can back on for a few hours then back screen since. Can anyone help? 

[MarkGoldsmith]

Sound like you need to phone Sky as the TV sounds faulty.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.