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Discussion topic: My sky TV won't connect

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Duncan930110
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This message was authored by Duncan930110 This message was authored by: Duncan930110

My sky TV won't connect

‎26 Apr 2023 02:44 PM

My screen keeps saying that it's updating software and is stuck on 0%

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Deedee36
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Superuser
This message was authored by Deedee36 This message was authored by: Deedee36

Re: My sky TV won't connect

‎26 Apr 2023 02:59 PM

Posted by a Superuser, not a Sky employee. Find out more

@Duncan930110  How long have you been stuck on that screen for?Depending on Wi-Fi speed it can take a bit of Time to updat 

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“Trying to help improve sky glass”
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Jporch316
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Superuser
This message was authored by Jporch316 This message was authored by: Jporch316

Re: My sky TV won't connect

‎26 Apr 2023 06:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@Duncan930110 

Try the initial setup from scratch with an Ethernet cable - once setup you can always remove it and switch back to WiFi 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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