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Discussion topic: Moving sky glass tv to a new home that already has sky q

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This message was authored by Normal+people This message was authored by: Normal+people

Moving sky glass tv to a new home that already has sky q

Moving to my mums house. She has sky q and I have sky glass. Best procedures to transfer?? She wants to keep as sky q
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving sky glass tv to a new home that already has sky q

Posted by a Superuser, not a Sky employee. Find out more

@Normal+people 

 

Sky won't permit subcription to both products at one address.  I suspect that if you notify Sky you are moving Glass, that will cause cancellation of the Q subscription.

 

Whether Sky actually has any good way to deal with this situation is unknown: there's no on-premises technical reason why both systems can't be there, but the billing platform might well break.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Moving sky glass tv to a new home that already has sky q


@Normal+people wrote:
Moving to my mums house. She has sky q and I have sky glass. Best procedures to transfer?? She wants to keep as sky q

You could always cancel your streaming TV subscription and use the Glass TV with a Sky Q minibox.

Your mum would need to get a multiscreen subscription added to her Q account which would cost a lot less than your streaming subscription.  

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving sky glass tv to a new home that already has sky q

Posted by a Superuser, not a Sky employee. Find out more

@Padam_Padam wrote:

@Normal+people wrote:
Moving to my mums house. She has sky q and I have sky glass. Best procedures to transfer?? She wants to keep as sky q

You could always cancel your streaming TV subscription and use the Glass TV with a Sky Q minibox.


No native UHD from Sky with that solution though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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