@25stlukes wrote:
Sky menu loads, apps load but I get no picture. Only sound.
Even the previews in apps don't display video.
Hi @25stlukes
Some things to try
1. try pulling the plug for a few minutes
2. go into the settings menu and select the refresh apps setting. This can take a few hours to complete in the background
3 go into the native Netflix app and then into settings - select network check and report back on the speed you are getting
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
