This discussion topic has been answered Discussion topic: Latency on sky glass
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Message posted on 19 Oct 2025 12:12 PM
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When are Sky going to do something about the latency on sky glass?I am an avid football,rugby both codes,and horse racing fan.The latency with glass is around 30 seconds which is worse than sky q.I just wish they would have explained to us before purchasing.I know they they say it's faster on on sky main channel but unfortunately my sports never seem to be on sky main channel.When are they going to make all sky sports faster laten
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Message posted on 19 Oct 2025 02:09 PM
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Hi @Blueboy07
This is the way streaming works compared to traditional broadcast methods. There is live sync mode which reduces the latency a bit, but you will never get it the same as an aerial or satellite signal.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 19 Oct 2025 02:09 PM
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Hi @Blueboy07
This is the way streaming works compared to traditional broadcast methods. There is live sync mode which reduces the latency a bit, but you will never get it the same as an aerial or satellite signal.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 19 Oct 2025 02:21 PM
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Re: Latency on sky glass
Also the technogy to bring the latency down on streaming is more expensive is to run, which is likely the main reason it's only available on Sky Sports Main Event. I guess the logic behind this would be as Main Event typically shows the “current big sporting event” then the majority of the bigger live events will be available via the low latency channel.
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Message posted on 19 Oct 2025 05:24 PM
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Re: Latency on sky glass
Looking forward to ringing in the new year... 30+ seconds late! 🤣
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Sports & Sky Movies + UHD & Dolby Atmos
Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
Message posted on 19 Oct 2025 05:37 PM - last edited: 19 Oct 2025 05:47 PM
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Re: Latency on sky glass
Until they get that long-standing speed-of-sound-through-air glitch fixed, even the crowd on the other side of the Thames isn't quite in sync with the bells either. Come on physics, sort it out, etc.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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