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Discussion topic: Keep loosing sound

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This message was authored by: Shaun141

Keep loosing sound

Keep looking sound and have to keep refreshing the apps to watch them 

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This message was authored by: Jporch316

Re: Keep loosing sound

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shaun141 

 

what troubleshooting have you tried so far ?

 

first step would be to pull the plug for a few minutes. 

how are you connected to your router? What speed is your internet? 
has it been this way since you first received the tv?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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