Posted by a Superuser, not a Sky employee. Find out more
Sounds like sky q and the satellite dish, not getting a signal, if you have trees in line with it they will block your signal, as will if you have scaffolding around it, or the cable is damaged
You have posted in the Sky Glass section, and mention 'digital signal' that sounds more like a Sky satellite dish error.
Can you let us know which Sky service you have, is it Sky Q or Sky+?
We can then move your post to the correct section for further continued help on the community.
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (former Sky Q and Sky+ customer). Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester. My good journey to Sky Stream from Sky Q. Click here to read
