Discussion topic: Issues with adverts
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Message posted on 08 Dec 2024 10:19 PM
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Issues with adverts
Everytime I accidentally catch fast forward on adverts it reverts back to before the adverts after watching them for the length of time they are on then you end having to watch them twice again before the program carries on so if the adverts are 3 mins long you end up watching 9 mins before you can continue the program
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All Replies
Message posted on 09 Dec 2024 11:20 AM
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Re: Issues with adverts
Hi there Marleymoo2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 11 Dec 2024 11:19 AM
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Re: Issues with adverts
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
Message posted on 22 Dec 2024 09:07 PM
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Re: Issues with adverts
You have to pay to skip them I pay £5 for my sky and £4 for netflix bloody cheek only on glass free normal sky Q £9 a month just to forward the adds.
Message posted on 22 Dec 2024 10:05 PM
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Re: Issues with adverts
Netflix Standard has an extra cost on Q as well (slightly more expensive than the same upgrade from Standard with Adverts on Glass/Stream)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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