I'm moving house with Sky Glass. What do I need to do? Just unplug?

[Rich+Willsy2]

Hi. I'm moving house in 5 days and I have Sky Glass. Is it as simple as unplugging at old address and plugging in at new address (and connecting to braodband)? All the help on the website regarding moving address assumes that an engineer has to come out.

[Tim+Adams · Accepted solution]

Hi @Rich+Willsy2 

Yes that's correct, you can do it yourself. Also remember to update your address when you move in. 

Thanks,

Tim

[Melancholic]

@Rich+Willsy2 

I have Stream and just moved into a new property.

Just took the box and plugged it straight in. Just give the home move team a call and they will update your address on their system. Took me five minutes to do.

[Fothergill1]

@Melancholic The Sky team are really quick to get hold of now.  I've been in contact a couple of times in the last few weeks and get through almost immediatly on both occasions.

Gone are the days of waiting in a long queue 😀