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Discussion topic: I have lines of blue/purple dots across my sky glass tv screen.

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This message was authored by Paul3158 This message was authored by: Paul3158

I have lines of blue/purple dots across my sky glass tv screen.

The dots  are permanent and show up more when the picture is a solid colour, particularly a light colour.

20240108_203214.jpg

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: I have lines of blue/purple dots across my sky glass tv screen.


@Paul3158 wrote:

The dots  are permanent and show up more when the picture is a solid colour, particularly a light colour.

20240108_203214.jpg


That looks suspiciously like the stand has been tightened too much and has therefore put too much pressure on the backlight array. The small dots appear to be the individual backlights as they are arranged in a very distinct pattern.

Have you only just received the Glass TV or have you had it a while?

In any case I'd get onto Sky and describe the symptoms, then insist on a replacement under warranty. 

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