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Discussion topic: I have just got sky stream with the Netflix package. Do Sky cancel your package or do I need to?

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Avatar for Jacnhrb
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This message was authored by: Jacnhrb

Message posted on ‎03 Sep 2024 09:41 PM

I have just got sky stream with the Netflix package. Do Sky cancel your package or do I need to?

I already have a Netflix subscription but get it with my new sky stream. Do I need to cancel my subscription or does it automatically get cancelled when I sign in with sky? Thanks

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎03 Sep 2024 10:19 PM

Re: I have just got sky stream with the Netflix package. Do Sky cancel your package or do I need to?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jacnhrb 

 

See: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

 

When you sign into netflix on your Sky device it tells netflix to stop billing you and in your netflix account you will see "Billed by Sky"

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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