Discussion topic: I have issues with Sky Glass TV
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Message posted on
24 Feb 2025
03:23 PM
- last edited:
24 Feb 2025
03:56 PM
by
Kelsingra
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I have issues with Sky Glass TV
It's absolutely rubbish. It only works when it wants the to. It regularly ( everyday) goes completely blank. Every day there are technical issues and you have to wait for programmes to load and they don't, without us switching the TV off then on again. Complete rubbish.
Moderator note: Changed title to reflect topic more.
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All Replies
Message posted on 24 Feb 2025 03:46 PM - last edited: 24 Feb 2025 03:46 PM
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Re: You've received your Sky Glass Gen 2, what are your thoughts on how it performs?
@SUGARCULT How long have you had Glass?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 24 Feb 2025 04:53 PM
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Re: I have issues with Sky Glass TV
@SUGARCULT wrote:It's absolutely rubbish. It only works when it wants the to. It regularly ( everyday) goes completely blank. Every day there are technical issues and you have to wait for programmes to load and they don't, without us switching the TV off then on again. Complete rubbish.
Moderator note: Changed title to reflect topic more.
Those issues are typically caused as a result of a weak internet connection that the Glass is receiving. Do you have it connected via Wifi or ethernet cable?
If you open Netflix go to Get Help -> Check Your Network it will perform a speed test and show what download speed the Glass is getting.
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Message posted on 24 Feb 2025 05:20 PM
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Re: You've received your Sky Glass Gen 2, what are your thoughts on how it performs?
About 3 years
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