I have Sky Cinema, when I try to register with Paramount + it wants to charge me £6.99 a month

[Sanie]

I understand I should be getting Paramount+ for free.

[mikealanr]

Hi @Sanie 

You need to activate paramount plus via sky market place. This will then give you a £0 subscription for as long as you have Sky Cinema. See this article for how to register:

https://www.sky.com/help/articles/using-paramount-plus

MikeAlanR

[Sanie]

Sorry, I go to Sky Marketplace, it takes me to Paramount + tells me I'm registered and then advises me to get my Debit or credit card to pay £6.99 per month. Too complicated for me!

[krduke]

Have yot tried powering device  for 10 Minutes? (Power off at the socket).

I had this issue and that is what Paramount+ support told me to do and it worked.

"Thank you for your message. We are here to assist you. Our Tech Team have asked if you could please try turning off your Sky device, unplugging it and leaving it for a few minutes before turning it back on. Then please open the Paramount+ app again and wait for it to fully load, so that there is an image in the background of the homepage and then click on the Get Paramount+ button once that is done.

That should again take you to the screen with the QR code on but hopefully it will have started the process against your Sky account this time and you will then be able to sign-in on the Sky website and complete the activation process on there."