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Discussion topic: How to get to the wifi setup on my new puck?

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This message was authored by: Shawn10

How to get to the wifi setup on my new puck?

I had to connect puck to router using an eyhernet cable  to update but now I Nedd to connect to my WiFi so how do I navigate to settings?

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This message was authored by: Fothergill1

Re: How to get to the wifi setup on my new puck?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shawn10 Use the voice command on your remote and say "settings".  Once the settings has opened up go to Network > advance settings and turn the WiFi back on (and disconnect your Ethernet cable).. Then go to the Network Connection menu and move right to the status and then right again and select reset. You will need your router password so have it handy.

 

After doing all that reboot your Glass TV by going to Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t worry when this happens as you start the process.

 

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