13 Feb 2024 06:11 PM
Sky remote in bedroom not working even after putting new batteries in. Sky TV pic on telly but remote not working
14 Feb 2024 12:01 AM - last edited: 14 Feb 2024 12:02 AM
Posted by a Superuser, not a Sky employee. Find out more@Susan+meldrumFirstly try to pair the remote again as follows:
If that doesn't resolve the problem have a look at the following troubleshooting guides:
You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).
If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote
If you have one available you can use a Sky Q remote while you wait for a replacement.
14 Feb 2024 12:01 AM - last edited: 14 Feb 2024 12:02 AM
Posted by a Superuser, not a Sky employee. Find out more@Susan+meldrumFirstly try to pair the remote again as follows:
If that doesn't resolve the problem have a look at the following troubleshooting guides:
You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).
If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote
If you have one available you can use a Sky Q remote while you wait for a replacement.