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Discussion topic: Half of my channels arnt working

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This message was authored by: Aitch4

Message posted on ‎09 Aug 2025 11:01 AM

Half of my channels arnt working

Had sky installed yesterday and half of my channels arnt working screen goes white but sound still on or picture works but no sound 

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Superuser
This message was authored by: GD1

Message posted on ‎09 Aug 2025 11:08 AM - last edited: ‎09 Aug 2025 11:09 AM

Re: Half of my channels arnt working

Posted by a Superuser, not a Sky employee. Find out more

@Aitch4  You've posted on the Glass TV board, do you have Sky Glass.

 

This is a self install product so has no installer involved.

 

What message do you get on screen with the affected channels?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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