This discussion topic has been answered Discussion topic: Glass volume auto drops to zero
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Message posted on 12 Oct 2025 09:15 PM
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Spent some time with Sky today and she suggested a replacement remote is in the post. Thought about it some more then spent an hour online with another Sky helper. We tried everything inc factory reset, now waiting for an engineer in 6 days. It's not 2 weeks old yet
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Message posted on 12 Oct 2025 09:26 PM
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If the tv is only 2 weeks old and still under warranty then you should ask for a replacement, not heard of an engineer coming out for a sky glass tv before, I would call sky tomorrow and ask for a replacement tv
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Message posted on 12 Oct 2025 09:26 PM
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If the tv is only 2 weeks old and still under warranty then you should ask for a replacement, not heard of an engineer coming out for a sky glass tv before, I would call sky tomorrow and ask for a replacement tv
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