Glass upgrade

[Reevo87]

Thinking of upgrading from Sky Q to Glass, going through the My SKY app transferring it over with the same package as now and based on the 65 inch TV, it works out at £97 a month, bearing in mind there is another £28 to go onto that after 4 months as Sky Entertainment is £0 for 4 months, I also have one multiroom box so a pluck would be sent. 

If I was a new customer signing up it would be £84 a month again based on Sky Entertainment £0 for 4 months. 

Existing customer after 4 months - £125 a month 

new customer - £109 a month after the first 4 months. 

£16 a month difference, do Sky actually do anything to keep their customers or match offers? Been with them for 3 years and have always felt them decent to deal with when it comes to upgrading. 

Currently paying £104 a month for Sky Q, Entertaining, Netflix, Sky Sports, Sky Cinema, Kids, HD, UHD and Atmos and a multiroom box upstairs.

I ideally wanted a similar deal moving from Q to glass, been told to ring, does the loyalty team work on live chat? 

any help would be much appreciated 

thank you 

[TimmyBGood]

@Reevo87 

Except in the case of a cash purchase the monthly cost of Glass is always going to be increased by the need to pay for a rather expensive television set over the finance term.

As frequently observed here, it's worth considering if a three year old mid range QLED is really worth its list price, particularly given that OLEDs are now available for comparable amounts to use with a Stream puck.