Discussion topic: Glass problems

This message was authored by: WB6057 · ‎06 May 2023

My Internet speed is 32Mbp download and 16 output. Is this good as I still get my sky glass shutting down and powering off as well as freezing ? I’ve now plugged in the Ethernet as well to avoid Wi-Fi bounce from the box to the glass tv. Thanks..

This message was authored by: GD1 · ‎06 May 2023

@WB6057 Ideally you need 25mbps for the Glass TV at aminimum and use ethernet rather than wifi, if other users are on the net at the same time you are going to struggle with a solid stream experience.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Glass problems

Glass problems

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