0

Discussion topic: Glass now so slow, Recent Updates?

Reply
This message was authored by: nathangrimmer

Glass now so slow, Recent Updates?

This last week, my sky glass is so slow now, programs not loading, The banner at the top saying, Please wait while you're program loads. 

YouTube just about unusable now, menu slow. 

 

Have to keep powering off the TV to get some speed back. 

 

Broadband is fine. I'm with sky on that aswell. 

 

Any recent updates? I'm now on Qs037. 026.00p

 

65" TV, 300meg broadband 

 

Thanks 

 

 

 

 

Reply

All Replies

This message was authored by: Jporch316

Re: Glass now so slow, Recent Updates?

Posted by a Superuser, not a Sky employee. Find out more

@nathangrimmer 

 

See thread below 

 

https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-glass-gen-2-ui-very-laggy/td-p/5050113

 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: TwistedTech

Re: Glass now so slow, Recent Updates?

Definitely an issue with the build version, mines a brand new Sky glass on the dame.

Looks to be an issue with the TV channel section that I've seen, if I avoid the TV channels and say open YouTube or Netflix all works fine.

Open a TV channel it loads and works but then if you back out to the main menu it's super slow and lags.

Restart fixes it or opening Netflix seems to force close the TV channel.

Reply