Discussion topic: Glass now so slow, Recent Updates?
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Message posted on 03 Aug 2025 01:06 PM
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Glass now so slow, Recent Updates?
This last week, my sky glass is so slow now, programs not loading, The banner at the top saying, Please wait while you're program loads.
YouTube just about unusable now, menu slow.
Have to keep powering off the TV to get some speed back.
Broadband is fine. I'm with sky on that aswell.
Any recent updates? I'm now on Qs037. 026.00p
65" TV, 300meg broadband
Thanks
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Message posted on 03 Aug 2025 03:25 PM
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Re: Glass now so slow, Recent Updates?
See thread below
https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-glass-gen-2-ui-very-laggy/td-p/5050113
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 04 Aug 2025 02:50 AM
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Re: Glass now so slow, Recent Updates?
Definitely an issue with the build version, mines a brand new Sky glass on the dame.
Looks to be an issue with the TV channel section that I've seen, if I avoid the TV channels and say open YouTube or Netflix all works fine.
Open a TV channel it loads and works but then if you back out to the main menu it's super slow and lags.
Restart fixes it or opening Netflix seems to force close the TV channel.
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