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Discussion topic: Freeze, back a few seconds, play, freeze repeat…

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This message was authored by JenQ This message was authored by: JenQ

Freeze, back a few seconds, play, freeze repeat…

Two days on the run, watching ITV, suddenly freezes, goes back a few seconds, plays back to the same point and then freezes again - keeps on repeating  - possibly since the software update...? Hard wired to router, have to go to another channel and then come back again and it's fine...Anyone else experiencing?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Freeze, back a few seconds, play, freeze repeat…

Posted by a Superuser, not a Sky employee. Find out more

Do you have WiFi turned off in your settings? It may have switched on again as a result of the update.

JenQ
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This message was authored by JenQ This message was authored by: JenQ

Re: Freeze, back a few seconds, play, freeze repeat…

It was on, turned it off now so will see how we go - thanks Mark!

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Freeze, back a few seconds, play, freeze repeat…

Posted by a Superuser, not a Sky employee. Find out more

@JenQ 

I experienced this for the first time this morning in CBeebies channel on my glass unit 

 

in just about a year it's the first time it's happened. A quick change of channel sorted it 

 

I'm putting it down to the the new update now that I know another user has experienced it

 

ill post back again here if it happens again 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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