F1 ‘watch from start’

[DH0067]

Yesterday I watched the F1 qualifying show whilst the show was still 'recording'. I chose the 'watch from start' option - all went well until about 40 minutes in when there was a red flag stoppage. I tried to 'fast forward' for 3-4 minutes but it went back to the start. In fact any use of the remote sent it back to the start. I had to quit the show & go back in from the main menu - where it seems the show had finished recording. Is it supposed to do this - remove any option to pause or advance a show when recording is in progress ?? 

[Tom-W19]

Hi @DH0067 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Steve93]

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@DH0067 wrote:

Yesterday I watched the F1 qualifying show whilst the show was still 'recording'. I chose the 'watch from start' option - all went well until about 40 minutes in when there was a red flag stoppage. I tried to 'fast forward' for 3-4 minutes but it went back to the start. In fact any use of the remote sent it back to the start. I had to quit the show & go back in from the main menu - where it seems the show had finished recording. Is it supposed to do this - remove any option to pause or advance a show when recording is in progress ?? 

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What build are you on if it's QS034 this will happen all of the time except for bbc programs as it directs you to the bbc iplayer, Sky are in the process of updating all pucks to QS035 & Glass QS036, these updates alleviate this issue, my puck has been updated but not my glass 2 yet, just a matter of waiting 

[DH0067 · Accepted solution]

I have Sky Glass build QS035 - they have told me exactly that about waiting for the new build.  I also have a bigger problem regarding sound bleeding through from the Ch4 and Ch5 player apps and an associated black screen which can only be cured by resetting the TV. Sky tell me this should also be resolved by the new build.  Time will tell.

[Steve93]

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@DH0067 wrote:

I have Sky Glass build QS035 - they have told me exactly that about waiting for the new build.  I also have a bigger problem regarding sound bleeding through from the Ch4 and Ch5 player apps and an associated black screen which can only be cured by resetting the TV. Sky tell me this should also be resolved by the new build.  Time will tell.

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I have Sky Glass 2, new build was downloaded last night updated from QS034 to QS036, not tested WFS yet will try it later