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This discussion topic has been answered Discussion topic: Exchange sky glass for larger size during cooling off period?

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This message was authored by: Coops17

Exchange sky glass for larger size during cooling off period?

Hi, we are half way through the 31 day cooling off period and we are happy with the latest functionality etc but would like to exchange the 55" for a 65" screen if possible. 
It looks like an arduous process to cancel this one and start again, is there a simpler way to arrange this exchange, if it's possible. 


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This message was authored by: Mark39 Answer

Re: Exchange sky glass for larger size during cooling off period?

Posted by a Superuser, not a Sky employee. Find out more

@Coops17 that's the process, I'm afraid. Cancel your current Glass, return it, then buy the bigger size.

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This message was authored by: Mark39 Answer

Re: Exchange sky glass for larger size during cooling off period?

Posted by a Superuser, not a Sky employee. Find out more

@Coops17 that's the process, I'm afraid. Cancel your current Glass, return it, then buy the bigger size.

Did this answer not help you?

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