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Discussion topic: Does Sky cancel your old package when you change to Sky glass

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This message was authored by JenBally This message was authored by: JenBally

Does Sky cancel your old package when you change to Sky glass

Probably a stupid question 

 

I upgraded to Sky glass which is coming in a couple of days

does Sky automatically cancel my old Sky q package when I set up the glass or do I need to do anything

 

didnt think at the time but now worried I'll be stuck with 2 packages to pay for

 

thanks I advance 

 

 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Does Sky cancel your old package when you change to Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@JenBally  It's automatically cancelled 

 

there may be a cross over in billing but any overpayment on Q will be refunded 

 

you will also need to return the Q hardware 


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