Discovery + asking me to upgrade to watch

[Debi70]

I have had sky glass for several months and have been watching discovery + without any issues but it is now asking me to upgrade to watch. Have followed instructions on help forums but still the same. Any suggestions how this can be resolved? 

[mikealanr]

Hi @Debi70 

Is there an active subscription showing in Sky marketplace? Try cancelling and resubscribing. https://www.sky.com/help/articles/discovery-plus

Failing this you will need to contact Sky or discovery for support as we are fellow subscribers on the forum.

MikeAlanR

[Kez0501]

I have had same issue - spoke to sky - it's a discovery problem. Spoke to discovery it's a sky problem. But if you speak to discovery and send the a screen shot that you have discovery they will reactivate while they sort it out. 

[Debi70]

Thanks guys I managed to sort it out 😃