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This discussion topic has been answered Discussion topic: Didn’t get a confirmation email but got delivered date

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This message was authored by: Leedavies

Message posted on ‎19 Feb 2024 03:21 PM

Didn’t get a confirmation email but got delivered date

I didn't get a confirmation email but I got a delivery date.. I can't get through to sky to get them to resend it 

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This message was authored by: MarkGoldsmith Answer

Message posted on ‎19 Feb 2024 04:52 PM

Re: Didn’t get a confirmation email but got delivered date

Posted by a Superuser, not a Sky employee. Find out more
@Leedavies wrote:

I didn't get a confirmation email but I got a delivery date.. I can't get through to sky to get them to resend it 

@Leedavies all contract related documents should also appear in the Message Centre in your My Sky account at https://www.sky.com/mymessages.

 

This is where you should be able to view all email correspondance Sky have sent to you, along with all contractual information.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: mikealanr

Message posted on ‎19 Feb 2024 03:34 PM

Re: Didn’t get a confirmation email but got delivered date

Posted by a Superuser, not a Sky employee. Find out more

Hi @Leedavies 

 

We are fellow subscribers here. However all information should be in the my sky section of the website under order tracking.

 

https://www.sky.com/help/articles/track-sky-order

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: MarkGoldsmith Answer

Message posted on ‎19 Feb 2024 04:52 PM

Re: Didn’t get a confirmation email but got delivered date

Posted by a Superuser, not a Sky employee. Find out more
@Leedavies wrote:

I didn't get a confirmation email but I got a delivery date.. I can't get through to sky to get them to resend it 

@Leedavies all contract related documents should also appear in the Message Centre in your My Sky account at https://www.sky.com/mymessages.

 

This is where you should be able to view all email correspondance Sky have sent to you, along with all contractual information.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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