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Discussion topic: Despite having been moved a year my region is still London on news etc
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This message was authored by: Beef999
Message posted on 03 Nov 2025 09:26 AM
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Despite having been moved a year my region is still London on news etc
Moved over a year ago and am still on London news etc. The online chat bot can't guide me, do I really have to call Sky to change this?
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Nov 2025 09:34 AM
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Re: Despite having been moved a year my region is still London on news etc
Just to be certain, have you checked your postcode is showing as correct in your MySky account, under details.
If it is and you are definitely within the correct region, not on the border of two regions, you will have to call Sky to get this resolved.
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Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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