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Discussion topic: Despite having been moved a year my region is still London on news etc

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This message was authored by: Beef999

Despite having been moved a year my region is still London on news etc

Moved over a year ago and am still on London news etc. The online chat bot can't guide me, do I really have to call Sky to change this?
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This message was authored by: lettice

Re: Despite having been moved a year my region is still London on news etc

Posted by a Superuser, not a Sky employee. Find out more

Just to be certain, have you checked your postcode is showing as correct in your MySky account, under details.

 

If it is and you are definitely within the correct region, not on the border of two regions, you will have to call Sky to get this resolved.

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