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Discussion topic: Dark patch in middle of screen

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This message was authored by Daniel9627 This message was authored by: Daniel9627

Dark patch in middle of screen

I have a dark patch in the middle of the screen which won't go away, tv has not been damaged 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Dark patch in middle of screen

Posted by a Superuser, not a Sky employee. Find out more

@Daniel9627 wrote:

I have a dark patch in the middle of the screen which won't go away, tv has not been damaged 


If pulling the plug for 5 minutes doesn't solve it then you will need to contact sky to arrange troubleshooting and possible replacement (if under warranty)

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Dark patch in middle of screen


@Daniel9627 wrote:

I have a dark patch in the middle of the screen which won't go away, tv has not been damaged 


Could be because the stand has been tightened too much at the back. Try releasing the bolts a little and see if it improves. If it doesn't you may have a bad panel so give Sky a ring for further troubleshooting and potential swap of the TV if still under warranty. 

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