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Discussion topic: Cast and crew rail

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This message was authored by Bushy+45 This message was authored by: Bushy+45

Cast and crew rail

Anyone else not able to select cast and crew on movies. I click on actor and takes me back to home screen??

A bush

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Cast and crew rail

Posted by a Superuser, not a Sky employee. Find out more

@Bushy+45 working correctly for me, perhaps a power down reboot may sort it for you?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Cast and crew rail

Posted by a Superuser, not a Sky employee. Find out more

@Bushy+45 working correctly for me, perhaps a power down reboot may sort it for you?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Cast and crew rail

Yes

I noticted this yesterday 

If you select a Movie and the click on cast and crew in that movie it then go back to home menu screen

 

 

Note

If you select movies tab on home menu and scroll down on that screen to the actors icons

When you select actor icon it will then show list of movies etc for that actor

But If you then select a movie from that list and then click on cast and crew icon it does the same again goes back to home menu

 

Tried a few times powering off/On and still the same

 

This only started to happen on Monday April 6th  after 8 PM

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Cast and crew rail

@Chrisee 

 

You actually tested it Today

 

Click on a movie 

Then click on a actor or director etc icon listed in that movie

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Cast and crew rail

@Bushy+45 @Chrisee 

It's back working now 

 

Was not working last night or this morning

 

But has been fixed this afternoon 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Chrisee This message was authored by: Chrisee

Re: Cast and crew rail

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Boland yes and again after you post. I tried 2 random choices both started properly for me - but I do have a Sky Cinema sub.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Cast and crew rail

@Chrisee 

It's back working this afternoon 

 

But was not working last night or earlier this morning 

 

Sky fixed the issue at some stage this afternoon 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
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