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Discussion topic: Cannot watch my programmes on Glass tv

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This message was authored by Patheticglass This message was authored by: Patheticglass

Cannot watch my programmes on Glass tv

My Glass tv turned itself off. When I turned it back on there is a series of screens asking me to link to my Sky account. I've done this 4 times now and I still can't watch tv. Sky Glass is such a shambles...

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This message was authored by GD1 This message was authored by: GD1

Re: Cannot watch my programmes on Glass tv

Posted by a Superuser, not a Sky employee. Find out more

@Patheticglass  You'll need to call Sky to get this resolved.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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