17 Jun 2023 07:42 PM
My Glass tv turned itself off. When I turned it back on there is a series of screens asking me to link to my Sky account. I've done this 4 times now and I still can't watch tv. Sky Glass is such a shambles...
17 Jun 2023 07:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Patheticglass You'll need to call Sky to get this resolved.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.