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Discussion topic: Can’t turn volume up on my glass tv

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This message was authored by Willie+Watson This message was authored by: Willie+Watson

Can’t turn volume up on my glass tv

Can't get my sky glass tv volume to turn up


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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Can’t turn volume up on my glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Willie+Watson 

 

Have you tried turning the Glass off at the socket, wait a min then back on again?

 

Below is a link on how to set the remote up again

https://www.sky.com/help/articles/remote-control-help-sky-glass 

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps

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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Can’t turn volume up on my glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Willie+Watson 

 

Have you tried turning the Glass off at the socket, wait a min then back on again?

 

Below is a link on how to set the remote up again

https://www.sky.com/help/articles/remote-control-help-sky-glass 

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Willie+Watson
Topic Author
This message was authored by Willie+Watson This message was authored by: Willie+Watson

Re: Can’t turn volume up on my glass tv

Yes but doesn't do anything 

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Can’t turn volume up on my glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Willie+Watson 

 

try the following below

 

  1. Press and hold 7 and 9 together on your Sky remote for three seconds.
  2. Press and hold 1 and 3 together for three seconds.
  3. Wait until you see the connected message and select Continue

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
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