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Discussion topic: Can't get any channels

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This message was authored by Dunc77 This message was authored by: Dunc77

Can't get any channels

Can't get any channels. Message says waiting to load programme

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Can't get any channels

Posted by a Superuser, not a Sky employee. Find out more

First thing to try is just press the Home button again and see if it sorts it. If this does sort it then to prevent it happening again make sure that Networked Standby Mode is set to ON, in the Glass settings and that Overnight powersaving mode is set to OFF.

 

If that doesn't fix it, try a reboot of the Glass by unplugging it for a couple of minutes and see if that helps.

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