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Discussion topic: Can’t get ad off my playlist

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This message was authored by Bruce6 This message was authored by: Bruce6

Can’t get ad off my playlist

Have put strictly dancing on playlist and when went to watch it comes on in bbc I player with audio description on it not good to watch very annoying 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Can’t get ad off my playlist

Posted by a Superuser, not a Sky employee. Find out more

@Bruce6 Have you tried turning off the audio description function on iPlayer?

 

You can find it by pressing the pause button of the remote whilst watching the programme and initially when it pauses it shows some icons at the top of the screen.  The third one along is subtitles and settings.  Use your remote to navigate to this button and one of the options is "Audio Described"

 

Hopefully this will resole your problem 🤞

 

 

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Can’t get ad off my playlist

Posted by a Superuser, not a Sky employee. Find out more

@Bruce6 Have you tried turning off the audio description function on iPlayer?

 

You can find it by pressing the pause button of the remote whilst watching the programme and initially when it pauses it shows some icons at the top of the screen.  The third one along is subtitles and settings.  Use your remote to navigate to this button and one of the options is "Audio Described"

 

Hopefully this will resole your problem 🤞

 

 

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If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Bruce6
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This message was authored by Bruce6 This message was authored by: Bruce6

Re: Can’t get ad off my playlist

Thanks very much worked first time 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can’t get ad off my playlist

Posted by a Superuser, not a Sky employee. Find out more

@Bruce6 Your welcome and I'm glad it sorted out the problem. If it is also occurring with Sky programmes make sure audio description is turned off in Setting > Accessibility on your Glass TV or Puck.

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