Hi @Megtev
are you trying the initial setup process ? If so try it with an Ethernet cable then after setup is complete you can switch to WiFi
also worth rebooting your router and your tv to see if this helps
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
