Hi @John252
You should just be able to follow the on screen instructions. However if you don't have whole home, the original sky glass will need to be removed from your account and the new one added and set as your primary device.
See: https://www.sky.com/help/articles/your-devices-sky-glass
You will need to speak to Sky to ensure that the new unit is registered against your account as we are fellow subscribers on the forum.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
