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Discussion topic: Our Sky Glass tv is not working. The internet connection is fine.
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This message was authored by: John9875
Message posted on 24 Mar 2024 05:32 PM
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Our Sky Glass tv is not working. The internet connection is fine.
The internet is connected. However the SkyGlass TV is showing this error - Unsuccessful connection you may need to connect a Sky booster. It was working yesterday. There is no obvious reason why it is not working now. I have tested it online and this is the result -
We’ve checked the connection to your hub and your devices connect with WiFi or Ethernet and everything looks good. But if you're having an issue, get more help with your WiFi.
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This message was authored by: Deedee36
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Mar 2024 11:45 AM
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Re: Our Sky Glass tv is not working. The internet connection is fine.
@John9875 Have you tried a reboot of your glass tv by unplugging it from the wall for a few minutes?
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“Trying to help improve sky glass”
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“Trying to help improve sky glass”
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