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Discussion topic: Black screen whilst trying to watch the Darts

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This message was authored by: Kirsty-68

Black screen whilst trying to watch the Darts

I lost coverage of the darts, just suddenly had a black screen. Went back into it and can't play it

 

Moderator note: subject of thread updated to better reflect the conversation

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This message was authored by: MarkGoldsmith

Re: Darts Coverage

Posted by a Superuser, not a Sky employee. Find out more

Try rebooting your Glass or Stream puck by turning it off at the plug for a couple of minutes.

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This message was authored by: Kirsty-68

Re: Darts Coverage

It just says loading, please try again in a few minutes. Has been like that for an hour

This message was authored by: Brocks999

Re: Black screen whilst trying to watch the Darts

Did EXACTLY the same to me in the final, last 6 darts after watching the whole final. FUMING

This message was authored by: emailquery

Re: Black screen whilst trying to watch the Darts

Same here, screen went black and wouldn't load program, missed the winning darts. 

This message was authored by: SuzanneCF

Re: Black screen whilst trying to watch the Darts

This happened to us too with the last six darts. Then it wouldn't load.  Come on Sky, we pay good money for Sky sports and this happens 😡

This message was authored by: MarkGoldsmith

Re: Black screen whilst trying to watch the Darts

Posted by a Superuser, not a Sky employee. Find out more

It's was perfectly fine for me.

 

our of curiosity which channel were you watching it on?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: SuzanneCF

Re: Black screen whilst trying to watch the Darts

Sky Main Event.

This message was authored by: emailquery

Re: Black screen whilst trying to watch the Darts

401 Main Event

This message was authored by: MarkGoldsmith

Re: Black screen whilst trying to watch the Darts

Posted by a Superuser, not a Sky employee. Find out more

Interesting I was watching from the darts channel and as I mentioned earlier had absolutely no issues with it.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: Black screen whilst trying to watch the Darts

Perhaps it was a load issue with far more using Main instead of Darts?

 

load issues were common in the past with Sky Sports channels!

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This message was authored by: Nigelb1972

Re: Black screen whilst trying to watch the Darts

I was watching on the UHD feed via Sky Darts and it was fine for me. Audio kept dropping from Atmos to Standard but only briefly and very infrequently 

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