Asked to sign CCA agreement but there isn’t one, I’ve had Sky Stream for over a month

[RobynH1]

I'm trying to share my SkyGo account, I've invited my sister but she's sent me a screenshot where it says I need to sign a CCA agreement. I can’t find this anywhere. I’ve had my Sky TV and broadband service for over a month and haven’t received anything asking me to do this. I have no emails about it and there’s no pending actions on my Sky app. The "Your Sky Order" account doesn't include any links or any mention of a CCA agreement. I have no clue how I'm supposed to do this? I've tried different browsers and devices, there is nothing asking me to sign anything either in the Sky app or online.

[Exiled-in-HH]

How did you invite your sister?

You can't share a Sky account with another household!

Sky accounts are single household at a single address!

Do you mean you invited your sister to set up a Sky Glass account?

[RobynH1]

I invited her via the People & Sharing section in the MySky app. We're in the same household, you're allowed to share your Sky services with up to 5 members of your family or friends.

[Exiled-in-HH]

She should use the same logon credential (username/password) as you😉