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Discussion topic: All screens going blank to just a blue screen and screens freezing

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This message was authored by: d.dub

All screens going blank to just a blue screen and screens freezing

I have turned the sky box on and off as the screens keep freezing and going to a blank blue screen

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This message was authored by: Addie15

Re: All screens going blank to just a blue screen and screens freezing

Hi there, @d.dub. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Lisa-P1987

Re: All screens going blank to just a blue screen and screens freezing

We are still looking to help you @d.dub . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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