Discussion topic: All channels just keep stopping including normal digital channels

This message was authored by: Jamesw79 · ‎05 Dec 2023

When watching normal digital channels after a while it stops and brings up the TV guide. This happens a lot and usually when adverts are likley to start. When watching sky channels we keep getting a message saying there is a technical fault try again later.

We are new customers and not particularly happy. What can we do to stop this?

This message was authored by: MarkGoldsmith · ‎05 Dec 2023

@Jamesw79 have you tried a reboot of the TV. Put it into standby, turn it off at the plug for 30 seconds before turning it back on.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎05 Dec 2023

@Jamesw79 have you tried a reboot of the TV. Put it into standby, turn it off at the plug for 30 seconds before turning it back on.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: All channels just keep stopping including normal digital channels

All channels just keep stopping including normal digital channels

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