8

This discussion topic has been answered Discussion topic: Adds subscription

Reply
Answered - Go to Answer
Avatar for Ian1983
Level 1 icon
What's this?
This message was authored by: Ian1983

Message posted on ‎27 Apr 2024 09:39 PM

Adds subscription

My no adds subscription isnt working

Report post
Post 1 of 9
1,098 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎28 Apr 2024 07:53 AM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more
@Ian1983 wrote:

Hi i only just got sky today & i thought it skippped the adds automaticly

If you have the ad-skipping add-on on your subscription it doesn't remove ads it allows you to fast forward through the ads.

 

Note this doesn't apply to all ads. For example you will be able to fast forward ads on ITv X, My 5 and the Channel 4 app, however if you have the ad-supported tiers of apps like Netflix and Disney +, you cannot fast forward the ads.

 

 

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Report post
Post 4 of 9
1,032 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎27 Apr 2024 10:01 PM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ian1983 

 

Sky don't provide a "no ads" option. They offer ad skipping. See: https://www.sky.com/help/articles/ad-skipping-sky-glass

 

You will need to provide more information as to how it isn't working and the community will do it's best to assist, but bear in mind we are fellow subscribers and not Sky customer service.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 9
1,092 Views
Reply
Avatar for Ian1983
Level 1 icon
What's this?
Topic Author
This message was authored by: Ian1983

Message posted on ‎28 Apr 2024 02:18 AM

Re: Adds subscription

Hi i only just got sky today & i thought it skippped the adds automaticly

Report post
Post 3 of 9
1,046 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎28 Apr 2024 07:53 AM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more
@Ian1983 wrote:

Hi i only just got sky today & i thought it skippped the adds automaticly

If you have the ad-skipping add-on on your subscription it doesn't remove ads it allows you to fast forward through the ads.

 

Note this doesn't apply to all ads. For example you will be able to fast forward ads on ITv X, My 5 and the Channel 4 app, however if you have the ad-supported tiers of apps like Netflix and Disney +, you cannot fast forward the ads.

 

 

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 4 of 9
1,033 Views
Reply

Did this answer not help you?
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎28 Apr 2024 12:37 PM - last edited: ‎28 Apr 2024 12:42 PM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more
@Ian1983 wrote:

 i thought it skippped the adds automaticly

No: that's not something any broadcast platform would offer because their commercial channel clients would be understandably upset.

 

Also note that fast forwarding through live content is clearly a logical impossibility because the next segment hasn't been transmitted yet.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 5 of 9
1,005 Views
0 Likes
Reply
Avatar for Fothergill1
Level 14 icon
What's this?
Superuser
This message was authored by: Fothergill1

Message posted on ‎28 Apr 2024 01:43 PM - last edited: ‎28 Apr 2024 01:43 PM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more

I note that the FBI trio of programmes on Sky Witness have removed the adds entirely on catch up which is a bonus.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Report post
Post 6 of 9
987 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎28 Apr 2024 07:01 PM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more

Yeah some Sky on-demand shows do seemingly have no ads on them. Occassional i get a 40 minute US show, where the on-demand length is 40 minutes and thus no ads, and on other occassions the shows are 41 or 42 minutes on demand, with perhaps a short 30 seconds advert inserted where the ad breaks would be when shown on linear TV.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 7 of 9
972 Views
Reply
Avatar for Jporch316
Level 13 icon
What's this?
Superuser
This message was authored by: Jporch316

Message posted on ‎29 Apr 2024 07:47 PM

Re: Adds subscription

Posted by a Superuser, not a Sky employee. Find out more
@MarkGoldsmith wrote:

Yeah some Sky on-demand shows do seemingly have no ads on them. Occassional i get a 40 minute US show, where the on-demand length is 40 minutes and thus no ads, and on other occassions the shows are 41 or 42 minutes on demand, with perhaps a short 30 seconds advert inserted where the ad breaks would be when shown on linear TV.

The entire advert break system on sky shows is really random .......

 

I've noticed the same on prime . One or two episodes of fallout had an ad at the start .... the majority had none 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Report post
Post 8 of 9
932 Views
Reply
Avatar for Imba1972
Level 1 icon
What's this?
This message was authored by: Imba1972

Message posted on ‎16 Aug 2024 01:53 PM

Re: Adds subscription

No as from Sunday 19th it costs £5.00 a month 

Report post
Post 9 of 9
491 Views
0 Likes
Reply
Reply
Answered - Go to Answer