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Discussion topic: Activation of sky glass

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This message was authored by: TiborH

Activation of sky glass

I am unable to activate my sky glass subscription.
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This message was authored by: BenJoBanjo

Re: Activation of sky glass


@TiborH wrote:
I am unable to activate my sky glass subscription.

What's happening when you try? Any error messages?

This message was authored by: Fothergill1

Re: Activation of sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @TiborH and welcome to the forum.  As you don't mention what is happening when you try to activate your Stream I will post a fairly generic answer which hopefully wil get you up and running 🤞

 

Are you signed into your My Sky account at  https://www.sky.com/mysky If not sign in before entering your activation code.   You must also be using the same email that is registered to your account. 

 

Once logged in go to https://www.sky.com/productsettings/streaming-tv/activate This is where you can enter your activation code that appeared on your screen during setup.

 

The following link is to a setup help guide: 

https://www.sky.com/help/articles/setting-up-sky-glass-help 

 

If all else fails call Sky for some additional troubleshooting.

 

Good luck.

 

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