0

Discussion topic: 2nd room viewing

Reply
This message was authored by: eb155

2nd room viewing

Hi. I'm a sky glass user who wants to watch sky in a different room on a different tv. I've found one option, which is to buy a sky glass air, but it wants me to open a new account. I'm not sure paying full price for everything I watch again is fair. A sky stream would do, but I can't find any way of ordering one of those. If you could signpost me or advise on available deals, I'd appreciate it.

regards

ethan

Reply

All Replies

This message was authored by: peter-marlow+1966

Re: 2nd room viewing

Posted by a Superuser, not a Sky employee. Find out more

If you don't  already  have  the subscription and have a tv or a puck, and want a second tv or puck you need to add a whole home subscription to your  package  not sure why  you are being  asked  to setup a new  account  if you already have an account  at the address 

P c marlow
This message was authored by: peter-marlow+1966

Re: 2nd room viewing

Posted by a Superuser, not a Sky employee. Find out more

I have  two 55inch sky glass tvs , 1 in the living  room  and 1 in the main bedroom and a puck in the spare bedroom with a  whole  home subscription, with that you  can have 3 tvs  and 6 pucks on that subscription 

P c marlow
Avatar for eb155
Level 1 icon
Topic Author
This message was authored by: eb155

Re: 2nd room viewing

I definitely have an account above the basic. Maybe I should try the web page instead of the app.  Thanks for answering.

This message was authored by: SKY1992bf

Re: 2nd room viewing

Posted by a Superuser, not a Sky employee. Find out more

@eb155  you need to be signed in to your account before adding anything to your existing package online 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: SKY1992bf

Re: 2nd room viewing

Posted by a Superuser, not a Sky employee. Find out more

@eb155 wrote:

I definitely have an account above the basic. Maybe I should try the web page instead of the app.  Thanks for answering.


@eb155  are you signed in on the app using your primary id


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: lettice

Re: 2nd room viewing

Posted by a Superuser, not a Sky employee. Find out more

If you already have a Sky Glass TV with an active Sky TV subscription.

Go into the MySky app or your MySky account via a browser.

Under Your products, click on Manage > Home set up.

 

You need to add the Whole home monthly pack and can then also add a Sky Stream Puck for a one off fee of £39.95.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Avatar for eb155
Level 1 icon
Topic Author
This message was authored by: eb155

Re: 2nd room viewing

My manage home setup is greyed out 🤷‍♂️

Reply